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Terms and Conditions

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  1. Introduction
    Welcome to Cheryl Simon Consulting. By purchasing our coaching services, you agree to comply with the following terms and conditions. Please read them carefully before making a purchase.
  2. Services
    Our coaching services include one-on-one training sessions, group coaching, training manuals and videos. We reserve the right to modify, discontinue, or update any service at our discretion.
  3. Payment Terms
  • All fees must be paid in full before the commencement of services unless otherwise agreed.
  • Payments are processed securely through our payment provider.
  • Prices are subject to change without prior notice.
  1. Refund Policy
  • Refunds are only available under specific circumstances as outlined below.
  • If you wish to request a refund, you must do so within 30 days of purchase.
  • Refunds will not be provided for services that have already been delivered.
  • No refunds will be issued for missed sessions or failure to complete the programme.
  • In case of unforeseen circumstances, we may offer credit towards future services at our discretion.
  1. Cancellation & Rescheduling
  • Clients must provide at least 24 hoursā€™ notice to cancel or reschedule a session.
  • Failure to provide sufficient notice may result in the session being forfeited without refund.
  • We reserve the right to reschedule sessions due to unforeseen circumstances.
  1. Client Responsibilities
  • Clients are responsible for their own participation, progress, and commitment to the coaching programme.
  • We are not responsible for a lack of results due to client non-participation.
  1. Confidentiality
  • All client information will be kept confidential and will not be shared without consent, except where required by law.
  1. Limitation of Liability
  • We are not responsible for any direct, indirect, or consequential loss arising from our coaching services.
  • Our services are not a substitute for professional legal, medical, or financial advice.
  1. Changes to Terms & Conditions
  • We reserve the right to update these terms and conditions at any time.
  • Changes will be effective immediately upon posting to our website.
  1. Contact Information
    If you have any questions about these terms and conditions, please contact us at: Cheryl Simon Consulting [email protected]